Staybridge Suites Des Moines Downtown, an IHG Hotel

The front desk employee was so sweet and very accommodating. The location really was great; right downtown in the East Village with so many restaurants and shops within walking distance so I did not need to waste time to drive anywhere. I used the hot tub and it was clean and unoccupied, but it was midweek. I ran into a slight issue with my door becoming inoperable for about an hour but it was nothing caused by the staff. They were able to get me into the room, but I did spend some time in the hallway in my swimsuit. If anyone runs into this, if your key isn't making anything blink on the door mechanism, let them know that is the problem so you don't waste your or their time trying new keys. I would definitely stay here again.

The front desk worker, Jesse, was extremely kind and helpful. He did an amazing job of making my boyfriend and I feel welcome to Des Moines. He provided great service and recommendations for local places to explore. Thanks, Jesse!!

From the moment we walked through the doors, we received a marvellous greeting and service from receptionist Michelle Moreno. Nothing was to difficult, Michelle went out of her way in every aspect. Room was spacious, fantastic comfortable bed with amazing pillows. Very nice Dove products used within the bathroom area. Really comfortable room. Really enjoyed the leisure centre, Pool and Spa clean and relaxing with great opening times.

Breakfast was good with a lot of options. We were very pleased. We liked the hotel. My son was in the ironman race and was able to get the food he needed.

Breakfast and location were great. Staff was great.