Staybridge Suites Des Moines Downtown by IHG
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客人怎么说
The front desk employee was so sweet and very accommodating. The location really was great; right downtown in the East Village with so many restaurants and shops within walking distance so I did not need to waste time to drive anywhere. I used the hot tub and it was clean and unoccupied, but it was midweek. I ran into a slight issue with my door becoming inoperable for about an hour but it was nothing caused by the staff. They were able to get me into the room, but I did spend some time in the hallway in my swimsuit. If anyone runs into this, if your key isn't making anything blink on the door mechanism, let them know that is the problem so you don't waste your or their time trying new keys. I would definitely stay here again.
Kristina
2024年12月
Our room was great a kitchenette with a sofa and a king size bed was soo comfortable. The pool was good and the hot tub was working everything was clean. Love the Dove soap, shampoo etc..
Brandy
2025年1月
The receptionist was the kindest, most friendly, and entirely helpful young woman I've ever had the pleasure of talking to! Incredibly impressed. The room was spacious and beautiful! The staff was able to fulfill my special requests (picture of a turtle) and my wife was thrilled!
Anonymous
2025年7月
From speaking with the staff on the phone to the check-in checkout process, the staff was beyond helpful and very pleasant. I have to say the employee that checked me in was very accommodating , knowledgeable, and very friendly. She excels at customer service and needs a raise. I have never had such a good experience with hotel staff as I did the woman that checked me in.
Michelle
2025年6月
The front desk worker, Jesse, was extremely kind and helpful. He did an amazing job of making my boyfriend and I feel welcome to Des Moines. He provided great service and recommendations for local places to explore. Thanks, Jesse!!
Kyrsten
2024年7月
I like the room I like everything about the staybridge hotel we just have a good time when we go there My kids love going down there The exercise room the pool we just love it
Thompson
2025年4月
Breakfast was one of the best I’ve had in a hotel, lots of fresh food and variety! Room was the quietest room I’ve ever slept in, couldn’t hear doors close or people walking around. Bed was comfortable, kitchen was well thought out and had everything you’d need.
Todd
2023年10月
From the moment we walked through the doors, we received a marvellous greeting and service from receptionist Michelle Moreno. Nothing was to difficult, Michelle went out of her way in every aspect. Room was spacious, fantastic comfortable bed with amazing pillows. Very nice Dove products used within the bathroom area. Really comfortable room. Really enjoyed the leisure centre, Pool and Spa clean and relaxing with great opening times.
Guillermo
2023年10月
I got a one bedroom suite to celebrate my boyfriend’s birthday with him and the hotel room was way above our expectations. The young man who checked us in our room was so nice and helpful and answered all our questions
Hem
2024年10月
Breakfast was good with a lot of options. We were very pleased. We liked the hotel. My son was in the ironman race and was able to get the food he needed.
Janis
2024年6月